Politica de confidentialitate
Confidențialitatea datelor dvs este importantă pentru noi.
Ultimul update: Mai 2018
InboxTarget provides a marketing automation platform through a Software as a Service (SaaS) model. At InboxTarget the privacy and security of our customers and their visitors are of paramount importance. InboxTarget is committed to protecting the data you share with us. This privacy policy explains how InboxTarget processes information that can be used to directly or indirectly identify an individual ("Personal Data") collected through use of its website and platform.
For the purposes of this policy, InboxTarget defines the term "Customer" or "Client" as an entity with which InboxTarget has an established relationship, the term "Customer Visitor" as any individual who visits any website of our Customers powered by InboxTarget or who is included as a contact in a Customer's account, and the term "Visitor" as an individual that visits our front-end website (for example inboxtarget.ro).
Any information stored on InboxTarget’s platform is treated as confidential. All information is stored securely and is accessed by authorized personnel only. InboxTarget implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorized or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Customer Visitors and Visitors.
If you are a Visitor to our website only, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.
InboxTarget may collect, record and analyze information of Visitors to its website. We may record your IP address and use cookies. InboxTarget may add information collected by way of pageview activity or interactions with page elements. Furthermore, InboxTarget may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for events or sign up for information and newsletters. If you provide InboxTarget with your social media details, InboxTarget may retrieve publicly available information about you from social media.
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in InboxTarget products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between InboxTarget and yourself.
InboxTarget gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.
InboxTarget uses the collected data to communicate with Visitors, to customize content for Visitors, to show ads on other websites to Visitors, and to improve its website by analyzing how Visitors navigate its website.
InboxTarget may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyze the Visitor behavior on its website.
Cookies are small pieces of information sent by a website to a Visitor’s hard disk. Cookies cannot be used to run programs or deliver viruses to your computer. By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. For further information, see InboxTarget Cookie Policy.
Please be aware that while visiting our site, Visitors can follow links to other sites that are beyond our sphere of influence. InboxTarget is not responsible for the content or privacy policy of these other sites.
Customer Visitors should be aware that in their interaction with our solution on customers' websites, they could be disclosing information that could make them personally identifiable to InboxTarget Customers. The security and privacy protection implemented on InboxTarget’s platform does not cover this type of transfer or disclosure of personal information. Customer Visitors interacting with campaigns created using InboxTarget platform should be aware that they alone are responsible for the content of their data inputs or survey response. For more detailed information concerning the protection of privacy when interacting with our campaigns, or responding to Customers Surveys, Visitors may contact the entity conducting the survey. It is the Customers' responsibility to ensure that collection and processing of data is done in accordance with applicable law. InboxTarget will not process Personal Data of Customers Visitors for other purposes or by other means than instructed by its Customers. Please check each customer Privacy Policy.
If you wish to inquire about your Personal Data that may have been collected by InboxTarget, we recommend that you contact the entity that created or has connections to it. As InboxTarget is a Data Processor, it only controls the Personal Data sent by Cusomers and it is processed on behalf of its Customers. If you are unsure of who is responsible of creating it, you may contact us for further clarification.
In order to provide services to its Customers, InboxTarget collects certain types of data from them. Furthermore, InboxTarget’s Customers collect information from Customers' Visitors when they visit or interact with digital or offline properties integrated with InboxTarget platform. This section will describe how these two types of data are collected and used by InboxTarget as well as geographical differences that effect this policy. Data entered or transferred into InboxTarget by Customers such as texts, questions, contacts, media files, etc., remains the property of the Customer and may not be shared with a third party by InboxTarget without express consent from the Customer.
During a Customer's registration and later on InboxTarget’s platform, they provide information such as name, company name, email, address, telephone, credit-card number and other relevant data. This information is used by InboxTarget to identify the Customer and provide them with support, services, mailings, sales and marketing actions, billing and to meet contractual obligations.
InboxTarget Customers can at any time access and edit, update or delete their contact details by logging in with their username and password to InboxTarget’s platform. InboxTarget Customer may create more Customer accounts with different privilege levels within their account. It is the responsibility of the Customer that creates other Customer accounts, to choose the level of access each Customer should have. Once these new Customer log into InboxTarget, they meet the definition of Customer in this policy. InboxTarget will not retain Customer data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.
Campaigns, emails, interactions, websites, site interactions or surveys used for gathering data are created by Customers, who make them available to relevant businesses, organizations, and individuals. It is the Customer's responsibility to ensure that collection and processing of data is done in accordance with applicable law. InboxTarget will not process Personal Data for other purposes or by other means than instructed by its Customers.
Customer visitors data includes data from individuals being tracked, uploaded, transferred or manually entered by a InboxTarget Customer into their account for marketing or business purposes to the Customer. Personal Data may include, personal contact information such as name, home address, home telephone or mobile number, email address, information concerning family, lifestyle and social circumstances including age, date of birth, marital status, number of children, employment details, education/qualification, business contact details, gender, religion, race, health detail and other sensitive Personal Data. Answers to questions by Customers Visitors, may also include Personal Data.
The purpose of collecting Personal Data will vary depending on each customer business and marketing needs, as set up by InboxTarget’s Customers. As InboxTarget provides services to a wide group of customers and businesses, the purpose may vary greatly. For Customers in the EEA, or for Customers providing services to people in the EEA, the Customers will be the "Data Controller", as defined in the Directive and the GDPR. The purpose will consequently be defined by InboxTarget’s Customer.
If you or your organization are required under the European Union’s General Data Protection Regulation (GDPR) to enter into a contract, or other binding legal act under EU or Member State law, with your data processors, review and accept InboxTarget’s Data Processing Agreement in your InboxTarget account.
InboxTarget offers a number of data regions. A InboxTarget "Data Region" is a set of data centers located within a defined geographical area where Customer and Customer Visitor data is stored. Personal Data might be transmitted between Data Regions. For InboxTarget Customers with accounts located in InboxTarget’s European Data Region, all Personal Data is processed in the EEA. For Customers with accounts in the Data Regions: United States of America (US) and Canada, all Personal Data is processed in the EEA or United States of America or Canada. For Customers with accounts in our Asia Pacific Data Region, all Personal Data is processed in Singapore, EEA or United States of America.
For Customers with accounts located in InboxTarget’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and InboxTarget’s processing will take place in accordance with the GDPR.
InboxTarget processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
The InboxTarget entity which you as a Customer entered an agreement with when using InboxTarget’s platform, will be the Controller for Customer data, as outlined above in "Collection of Customer data" section.
For Customer Visitor data, as outlined in the “Collection of Customer Visitor data” section, the Customer will be the Controller in accordance with Directive and GDPR, and InboxTarget will be the Processor.
InboxTarget adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, InboxTarget processes all data provided by its Customers with accounts in its European Data Region, in the European Economic Area (EEA) only.
All data collected by InboxTarget Customers through our platform will be stored exclusively in secure hosting facilities provided by Amazon, Google Microsoft Azure or Digital Ocean. InboxTarget has a data processing agreement in place with its providers, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with this data processing agreement.
For Customers with accounts in the InboxTarget US Data Region, InboxTarget processes data in data centers located in the US as well as EEA. InboxTarget has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Customers' data in InboxTarget’s possession. InboxTarget will promptly notify the Customer in the event of any known unauthorized access to, or use of, the Customers' data.
All data collected by InboxTarget Customers through our platform will be stored exclusively in secure hosting facilities provided by Amazon Web Services, Google Cloud, Microsoft Azure or Digital Ocean. InboxTarget’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. InboxTarget’s policy is to protect and safeguard any personal information obtained by InboxTarget in accordance with United States state or federal laws governing the protection of personal information and data. Accordingly, InboxTarget adheres to practices and policies that aim to safeguard the data.
All data collected by InboxTarget Customers through surveys will be stored exclusively in secure hosting facilities provided by Amazon Web Services, Google Cloud, Microsoft Azure or Digital Ocean. InboxTarget’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. InboxTarget’s policy is to protect and safeguard any personal information obtained by InboxTarget in accordance with Canadian laws governing the protection of personal information and data. Accordingly, InboxTarget adheres to practices and policies that aim to safeguard the data.
For Customers with accounts in our Asian Pacific Data Region, InboxTarget processes data in data centers located in Singapore, United States or EEA. InboxTarget has adopted reasonable physical, technical and organizational safeguards which substantially mirror the EU safeguards against accidental, unauthorized or unlawful destruction, loss, alteration, disclosure, access, use or processing of the Customers data in InboxTarget’s possession. InboxTarget will promptly notify the Customer in the event of any known unauthorized access to, or use of, the Customer's data.
All data collected by InboxTarget Customers through it's platform will be stored exclusively in secure hosting facilities provided by Amazon Web Services, Google Cloud, Microsoft Azure or Digital Ocean. InboxTarget’s contract with its hosting provider ensures that all hosting is performed in accordance with the highest security regulations. Accordingly, InboxTarget adheres to practices and policies that aim to safeguard the data.
InboxTarget will not retain data longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations. For Customer Visitor data, InboxTarget’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Customer Visitor data, Customers with an active account will therefore have the responsibility to delete data when required. When a Customer's account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.
We assume that all Visitors of our website, Customer Visitor who visit Customer digital properties powered by InboxTarget and InboxTarget’s Customers have carefully read this document and agree to its contents. If someone does not agree with this privacy policy, they should refrain from using our website and platform. We reserve the right to change our privacy policy as necessity dictates. Continued use of InboxTarget website and platform after having been informed of any such changes to these conditions implies acceptance of the revised privacy policy. This privacy policy is an integral part of InboxTarget’s terms of use.
We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to InboxTarget or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
If you have any further questions regarding the data InboxTarget collects, or how we use it, then please feel free to contact us by email at: salut@inboxtarget.ro, or in writing at:
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